The United States FBI Selects Dragon NaturallySpeaking Speech Recognition Software from Nuance

Nuance Speech Recognition to Provide FBI Agents and Professional Support Staff with the Ability to More Quickly Create Field Reports and Capture More Robust Information – Simply by Speaking

BURLINGTON, Mass., November 13, 2007 – Nuance Communications (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced that the Federal Bureau of Investigation (FBI) has selected Dragon® NaturallySpeaking® through Nuance’s Site License Program (SLP) in order to offer speech recognition capabilities throughout the FBI.

In an effort to boost efficiency and keep pace with an ever-increasing workload, the FBI will make Dragon NaturallySpeaking Legal available to agents and professional support staff across the entire organization, enabling them to quickly and accurately create comprehensive reports, interviews and other documents by voice, increasing productivity by three times over manual typing.

In recent years, the FBI has been tasked with a growing number of cases and has endeavored to find an affordable solution that could not only help to more efficiently manage workloads, but one that could also improve the process by which documents are created and edited. Nuance provided the FBI with a solution to both problems with Dragon NaturallySpeaking Legal, delivering an application that has the features and accuracy to achieve measurable levels of productivity gains, and a licensing program that enables affordable enterprise deployments.

Dragon NaturallySpeaking can deliver productivity increases of up to 300 percent for the FBI by automating the manual document creation and editing process that has traditionally bound the organization. With Dragon NaturallySpeaking, FBI agents and professional support staff can dictate and edit interview notes, reports, emails and other documents all by voice, at up to 160 WPM – more than three times faster than typing – and at accuracy levels up to 99 percent. In addition, users can create voice shortcuts to insert blocks of texts or bitmaps – such as name, title, and signature—with a single voice command, or macros to streamline repetitive workflows, saving even more time and increasing productivity. Using Dragon NaturallySpeaking will allow FBI agents and professional support staff to quickly create more detailed, comprehensive notes by voice instead of slowly typing abbreviated entries in an effort to save time.

The FBI joins other leading government organizations such as the U.S. Attorneys Office and the U.S. Social Security Administration who have also benefited from Nuance’s products and volume license programs.

“The selection of Dragon NaturallySpeaking by the FBI for their entire organization is proof positive that speech recognition is an invaluable productivity tool for anyone creating documents and email,” said Steve Chambers, president, Mobile and Consumer Services Division of Nuance. “It also demonstrates the benefits of the Nuance® Site Licensing Program, which greatly simplifies the purchasing process and removes the headaches associated with compliance and monitoring.”

About Dragon NaturallySpeaking Dragon NaturallySpeaking from Nuance is used by millions of people to create documents and emails up to three times faster than typing, and to use their PC simply by speaking.

Dragon NaturallySpeaking 9 delivers what matters most in speech recognition – the highest levels of accuracy, seamless integration with practically all PC applications, and unrivalled ease of use. Dragon NaturallySpeaking 9 converts speech into text at up to 160 words-per-minute with accuracy levels of up to 99 percent. The product is available in English, Asian English, Australian English, Indian English, UK English, Dutch, French, German, Italian, Japanese and Spanish.

Nuance Site License Program The Nuance Site License Program (SLP) is ideal for mid-to-large corporate, government and academic organizations who would benefit from the affordable deployment and low-cost administration of Nuance desktop solutions.

To learn more about Nuance SLP, please visit

Nuance Communications, Inc. Nuance (NASDAQ: NUAN) is a leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents.

Every day, millions of users and thousands of businesses experience Nuance’s proven applications and professional services. For more information, please visit

Nuance, the Nuance logo, Dragon, and NaturallySpeaking are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names referenced herein may be the property of their respective owners.